This course provides a structured, module-by-module walkthrough of the Infraon Infinity platform, focusing on its core features, configurations, and operational capabilities. The content is delivered through real product screen recordings, enabling learners to understand how each module functions within the platform interface.

The course covers key operational, service management, configuration, and automation modules, helping learners understand how Infraon Infinity supports day-to-day IT operations, service delivery, monitoring, and administrative control. Each module is presented independently, allowing learners to navigate topics based on their role or area of responsibility.

This course is designed to help users:

• Understand the purpose and scope of each Infraon Infinity module

• Navigate the platform interface with confidence

• Learn how different modules interact within the overall system

• Gain practical familiarity with configuration and operational workflows

The modules in this course span dashboards, asset and service management, ITSM workflows, topology and visualization, automation, monitoring, diagnostics, and system configuration. Together, they provide a comprehensive view of the Infraon Infinity platform.

Intended Audience

• IT Administrators

• IT Operations and NOC Teams

• Service Desk and ITSM Users

• Platform Administrators and Implementers

• Partners and Support Teams

Prerequisites

• Basic understanding of IT operations and service management concepts

• Familiarity with enterprise IT environments is recommended